Human Error No More: Supervision Tactics to Build an Error-Free Workplace

Master Supervisory Strategies to Reduce Mistakes and Enhance Team Productivity!

Instructor :
Ginette Collazo

Webinar ID:
11430

Date: JAN 08, 2025 (WED)

Start Time: 10 AM PT - 11:30 AM PT

Duration: 90 Mins.

What you will learn

    • Understand The Origins And Impact Of Human Error On Performance
    • Explore Different Types Of Errors: Cognitive, Procedural, And Technical
    • Learn Supervisory Techniques To Control And Reduce Human Errors
    • Identify Common Supervisory Mistakes And How To Prevent Them
    • Address Typical Employee Mistakes Like Memory Failures And Overconfidence
    • Measure, Track, And Analyze Human Error Rates To ….
    • Understand The Origins And Impact Of Human Error On Performance
    • Explore Different Types Of Errors: Cognitive, Procedural, And Technical
    • Learn Supervisory Techniques To Control And Reduce Human Errors
    • Identify Common Supervisory Mistakes And How To Prevent Them
    • Address Typical Employee Mistakes Like Memory Failures And Overconfidence
    • Measure, Track, And Analyze Human Error Rates To Improve Performance
    • Evaluate CAPA Effectiveness In Reducing And Preventing Human Errors

Course Description

Human error is one of the leading causes of quality and production losses across various industries.

While it’s impossible to completely eliminate human error, many performance issues can be prevented with the right strategies.

Errors often stem from the design stage and are influenced by factors like procedures, training, supervision, and the overall workplace environment.

To reduce mistakes, it’s essential to understand human behavior and the psychology of error, which helps in identifying and correcting system weaknesses before they lead to costly failures.

In this 90-minute session, you will learn:

    • Practical approaches for effective supervision on the floor
    • Strategies to align your team and resolve issues in GMP-related environments
    • A step-by-step methodology to correct, prevent, and avoid the reoccurrence of errors
    • The critical role of supervision in reducing human error
    • Techniques for identifying near-root and root causes of supervision-related mistakes
    • The five key elements that ensure an error-free environment

Led by Ginette Collazo, Ph.D., an expert in the field, this course provides actionable insights and proven strategies that can be applied immediately to foster a more efficient and error-free workplace.

This session is a must for anyone looking to enhance their supervisory skills, minimize human error, and improve overall team productivity.

Enroll Now to take the first step toward building a more resilient and high-performing team!

Human error is one of the leading causes of quality and production losses across various industries.

While it’s impossible to completely eliminate human error, many performance issues can be prevented with the right strategies.

Errors often stem from the design stage and are influenced by factors like procedures, training, supervision, and the overall workplace environment.

To reduce mistakes, it’s essential to understand human behavior and the psychology of error, which helps in identifying and correcting system weaknesses before they lead to costly failures.

In this 90-minute session, you will learn:

    • Practical approaches for effective supervision on the floor
    • Strategies to align your team and resolve issues in GMP-related environments
    • A step-by-step methodology to correct, prevent, and avoid the reoccurrence of errors
    • The critical role of supervision in reducing human error
    • Techniques for identifying near-root and root causes of supervision-related mistakes
    • The five key elements that ensure an error-free environment

Led by Ginette Collazo, Ph.D., an expert in the field, this course provides actionable insights and proven strategies that can be applied immediately to foster a more efficient and error-free workplace.

This session is a must for anyone looking to enhance their supervisory skills, minimize human error, and improve overall team productivity.

Enroll Now to take the first step toward building a more resilient and high-performing team!

Why you should attend

In today’s fast-paced and highly regulated industries, human error remains a leading cause of quality and production losses.

Understanding how to minimize these errors is crucial to maintaining both regulatory compliance and operational efficiency.

This session is designed to provide you with the strategies and tools needed to significantly reduce human error, enabling you to create a more reliable, efficient, and compliant workplace.

Key Reasons to Attend:

    • Understand the Root Causes: Gain a deep understanding of the factors contributing to human error and learn how to address them effectively before they become costly mistakes.
    • Enhance Supervision Practices: Discover how effective supervision can make or break your team’s performance, and learn to avoid the common supervision pitfalls that often lead to errors.
    • Master Corrective and Preventive Actions (CAPA): Get actionable insights on implementing CAPA strategies that address the root causes of supervision-related errors, ensuring they don’t happen again.
    • Measure and Improve Performance: Learn how to measure human error rates in your department and use key performance metrics to continuously improve team performance and error reduction.
    • Support Human Reliability: Explore practical steps to increase human reliability, creating a more robust, error-resistant workplace that performs consistently under pressure.

By attending this session, you’ll be better equipped to identify, correct, and prevent human errors, helping your organization achieve greater efficiency, compliance, and overall success.

Whether you’re a supervisor, manager, or quality professional, this session will provide you with immediately applicable strategies to improve your team’s reliability and performance.

Don’t miss out—Register today!

In today’s fast-paced and highly regulated industries, human error remains a leading cause of quality and production losses.

Understanding how to minimize these errors is crucial to maintaining both regulatory compliance and operational efficiency.

This session is designed to provide you with the strategies and tools needed to significantly reduce human error, enabling you to create a more reliable, efficient, and compliant workplace.

Key Reasons to Attend:

    • Understand the Root Causes: Gain a deep understanding of the factors contributing to human error and learn how to address them effectively before they become costly mistakes.
    • Enhance Supervision Practices: Discover how effective supervision can make or break your team’s performance, and learn to avoid the common supervision pitfalls that often lead to errors.
    • Master Corrective and Preventive Actions (CAPA): Get actionable insights on implementing CAPA strategies that address the root causes of supervision-related errors, ensuring they don’t happen again.
    • Measure and Improve Performance: Learn how to measure human error rates in your department and use key performance metrics to continuously improve team performance and error reduction.
    • Support Human Reliability: Explore practical steps to increase human reliability, creating a more robust, error-resistant workplace that performs consistently under pressure.

By attending this session, you’ll be better equipped to identify, correct, and prevent human errors, helping your organization achieve greater efficiency, compliance, and overall success.

Whether you’re a supervisor, manager, or quality professional, this session will provide you with immediately applicable strategies to improve your team’s reliability and performance.

Don’t miss out—Register today!

Course Agenda

    • Human Error Phenomena: Background
      Understand the origins and impact of human error on workplace productivity and quality outcomes.
    • What Is Human Error?
      Define human error and explore its implications for both regulatory compliance and business performance.
    • Types of Errors
      Examine the different types of errors, including cognitive, procedural, and technical errors, and their unique causes.
    • The Importance of Human Error Prevention and Reduction
      Discuss the critical role of reducing and preventing errors in achieving business success and maintaining regulatory compliance.
    • Supervision and Human Error
      Explore the significant role that supervision plays in minimizing human error and fostering a culture of reliability.
    • How Supervisors Can Control Human Error
      Learn practical techniques and strategies supervisors can use to control and reduce human error on the floor.
    • Common Supervisory Mistakes That Cause Human Error
      Identify the most frequent supervisory errors and how to prevent them from causing costly mistakes.
    • When Is Operator Error the Root Cause?
      Understand how to identify operator errors and take appropriate action to correct and prevent recurrence.
    • Common Employee Mistakes: Memory Failures, Overconfidence, and Visual Detection Issues
      Delve into the typical errors made by employees, such as memory lapses and vigilance failures, and how these can be mitigated.
    • How Supervision Can Address Common Employee Errors
      Discover supervision strategies to effectively address and reduce these common employee mistakes.
    • Measuring and Analyzing Human Error Rates
      Learn the methods for accurately measuring and tracking human error rates to gauge performance and identify areas for improvement.
    • Trending and Tracking Error Patterns
      Use data to trend and track error occurrences over time, helping you identify patterns and target areas for improvement.
    • Predicting Human Errors
      Equip yourself with tools to predict potential human errors before they occur, allowing for proactive prevention.
    • CAPA Effectiveness
      Evaluate the effectiveness of your Corrective and Preventive Actions (CAPA) in reducing and eliminating human error over time.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
    • Human Error Phenomena: Background
      Understand the origins and impact of human error on workplace productivity and quality outcomes.
    • What Is Human Error?
      Define human error and explore its implications for both regulatory compliance and business performance.
    • Types of Errors
      Examine the different types of errors, including cognitive, procedural, and technical errors, and their unique causes.
    • The Importance of Human Error Prevention and Reduction
      Discuss the critical role of reducing and preventing errors in achieving business success and maintaining regulatory compliance.
    • Supervision and Human Error
      Explore the significant role that supervision plays in minimizing human error and fostering a culture of reliability.
    • How Supervisors Can Control Human Error
      Learn practical techniques and strategies supervisors can use to control and reduce human error on the floor.
    • Common Supervisory Mistakes That Cause Human Error
      Identify the most frequent supervisory errors and how to prevent them from causing costly mistakes.
    • When Is Operator Error the Root Cause?
      Understand how to identify operator errors and take appropriate action to correct and prevent recurrence.
    • Common Employee Mistakes: Memory Failures, Overconfidence, and Visual Detection Issues
      Delve into the typical errors made by employees, such as memory lapses and vigilance failures, and how these can be mitigated.
    • How Supervision Can Address Common Employee Errors
      Discover supervision strategies to effectively address and reduce these common employee mistakes.
    • Measuring and Analyzing Human Error Rates
      Learn the methods for accurately measuring and tracking human error rates to gauge performance and identify areas for improvement.
    • Trending and Tracking Error Patterns
      Use data to trend and track error occurrences over time, helping you identify patterns and target areas for improvement.
    • Predicting Human Errors
      Equip yourself with tools to predict potential human errors before they occur, allowing for proactive prevention.
    • CAPA Effectiveness
      Evaluate the effectiveness of your Corrective and Preventive Actions (CAPA) in reducing and eliminating human error over time.

BONUS:

    1. PDF copy of the presentation handout for your future reference.
    2. Soft copy of the certificate of completion on request.
    3. Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.

Who is this course for

Reap the Rewards of This Training Individually or as a Group for Collective Growth!

    • Supervisors Looking to Minimize Errors and improve team productivity by adopting proven supervisory strategies.
    • Department Heads Aiming to Reduce Quality and Production Losses by identifying and preventing human errors in daily operations.
    • Quality Control Managers Seeking to Enhance Compliance by understanding error patterns and implementing corrective actions.
    • Training Managers Designing Targeted Learning Paths to upskill teams in error prevention and effective supervision techniques.
    • HR Professionals Focused on Reducing Workplace Mistakes through better training, supervision, and employee performance management.
    • Operations Managers Striving for a More Efficient Workplace by minimizing costly human errors and improving overall operational performance.
    • Team Leaders Looking to Build Stronger, Error-Resistant Teams by addressing common mistakes and improving human reliability.
    • Compliance Officers Needing to Ensure Regulatory Standards Are Met by reducing errors related to supervision and employee behavior.
    • Continuous Improvement Specialists Working to Optimize Processes by using error tracking and measurement techniques to drive performance improvements.

Reap the Rewards of This Training Individually or as a Group for Collective Growth!

    • Supervisors Looking to Minimize Errors and improve team productivity by adopting proven supervisory strategies.
    • Department Heads Aiming to Reduce Quality and Production Losses by identifying and preventing human errors in daily operations.
    • Quality Control Managers Seeking to Enhance Compliance by understanding error patterns and implementing corrective actions.
    • Training Managers Designing Targeted Learning Paths to upskill teams in error prevention and effective supervision techniques.
    • HR Professionals Focused on Reducing Workplace Mistakes through better training, supervision, and employee performance management.
    • Operations Managers Striving for a More Efficient Workplace by minimizing costly human errors and improving overall operational performance.
    • Team Leaders Looking to Build Stronger, Error-Resistant Teams by addressing common mistakes and improving human reliability.
    • Compliance Officers Needing to Ensure Regulatory Standards Are Met by reducing errors related to supervision and employee behavior.
    • Continuous Improvement Specialists Working to Optimize Processes by using error tracking and measurement techniques to drive performance improvements.

Instructor Profile

Ginette Collazo, Ph.D., is an Industrial-Organizational Psychologist with 20 years of experience specializing in Engineering Psychology and Human Reliability—disciplines that study the interaction between human behavior and productivity. She has held leadership positions in training and human reliability programs in the pharmaceutical and medical device manufacturing industries. Nine years ago, Dr. Collazo founded Human Error Solutions (HES), a Florida-based boutique consulting firm, where she has positioned herself as one of the few Human Error Reduction Experts in the world. Under Dr. Collazo's leadership, HES developed a unique methodology for human error investigations, cause determination, CAPA development, and ...

Ginette Collazo, Ph.D., is an Industrial-Organizational Psychologist with 20 years of experience specializing in Engineering Psychology and Human Reliability—disciplines that study the interaction between human behavior and productivity. She has held leadership positions in training and human reliability programs in the pharmaceutical and medical device manufacturing industries.

Nine years ago, Dr. Collazo founded Human Error Solutions (HES), a Florida-based boutique consulting firm, where she has positioned herself as one of the few Human Error Reduction Experts in the world. Under Dr. Collazo’s leadership, HES developed a unique methodology for human error investigations, cause determination, CAPA development, and effectiveness, which has been implemented and proven across various industries globally. This scientific method has been applied in critical quality situations and workplace accidents.

She is the author of the book Human Error: Root Cause Determination Model, published in 2008. Dr. Collazo is also a speaker at prominent events such as Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and the Pharmaceutical Industry Association

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