Mastering the Human Error Toolbox: How to Predict, Prevent, and Overcome Costly Mistakes
Discover the Psychology Behind Human Error and What Drives Critical Mistakes!
Instructor :
Ginette Collazo
Webinar ID:
12799
Date: FEB 26, 2025 (WED)
Start Time: 10 AM PT - 11:30 AM PT
Duration: 90 Mins.
What will you learn
-
- Understand Human Error Causes, Factors, And Prevention Techniques.
- Learn Tools For Root Cause Analysis And Error Measurement.
- Measure Human Error Rates Using Metrics And KPIs.
- Track And Trend Human Error Data For Continuous Improvement.
- Enhance Cognitive Load Assessments And CAPA Effectiveness.
- Develop Processes To Manage And ….
-
- Understand Human Error Causes, Factors, And Prevention Techniques.
- Learn Tools For Root Cause Analysis And Error Measurement.
- Measure Human Error Rates Using Metrics And KPIs.
- Track And Trend Human Error Data For Continuous Improvement.
- Enhance Cognitive Load Assessments And CAPA Effectiveness.
- Develop Processes To Manage And Reduce Human Error Deviations.
- Improve Human Reliability Through Practical Tools And Training.
Course Description
As the year comes to a close, it’s the perfect time to equip yourself and your team with the tools to start the new year stronger, smarter, and error-free.
Human error is one of the leading causes of quality and production losses, but with the right strategies, many mistakes can be prevented.
This 90-minute training provides practical insights to help you understand and address the root causes of errors while building more resilient systems for 2025 and beyond.
What you’ll gain:
-
- Pinpoint Root Causes: Learn how errors begin at the design stage and how procedures, training, and environments can be improved.
- Harness Behavioral Insights: Discover the psychology behind human error and what drives critical mistakes.
- Proactive Error Prevention: Explore methods to manipulate workplace variables to minimize risks.
- Strengthen System Resilience: Master techniques to identify and address weak points in your processes.
Start the new year with a plan to:
-
- Reduce costly mistakes and boost workplace efficiency.
- Foster a culture of continuous improvement and reliability.
- Build error-resistant systems that deliver consistent results.
This course is perfect for managers, quality professionals, and team leaders looking to make 2025 a year of better performance and fewer mistakes.
Make it your resolution to eliminate errors and drive success—starting today!
Enroll Now!
As the year comes to a close, it’s the perfect time to equip yourself and your team with the tools to start the new year stronger, smarter, and error-free.
Human error is one of the leading causes of quality and production losses, but with the right strategies, many mistakes can be prevented.
This 90-minute training provides practical insights to help you understand and address the root causes of errors while building more resilient systems for 2025 and beyond.
What you’ll gain:
-
- Pinpoint Root Causes: Learn how errors begin at the design stage and how procedures, training, and environments can be improved.
- Harness Behavioral Insights: Discover the psychology behind human error and what drives critical mistakes.
- Proactive Error Prevention: Explore methods to manipulate workplace variables to minimize risks.
- Strengthen System Resilience: Master techniques to identify and address weak points in your processes.
Start the new year with a plan to:
-
- Reduce costly mistakes and boost workplace efficiency.
- Foster a culture of continuous improvement and reliability.
- Build error-resistant systems that deliver consistent results.
This course is perfect for managers, quality professionals, and team leaders looking to make 2025 a year of better performance and fewer mistakes.
Make it your resolution to eliminate errors and drive success—starting today!
Enroll Now!
Why you should attend
Human error remains one of the biggest challenges in GMP-related industries, leading to costly production losses, quality issues, and regulatory risks.
Addressing these challenges isn’t just important—it’s critical. This course equips you with proven tools and methodologies to effectively correct, prevent, and avoid human performance issues, giving you the edge to excel in your role and advance your career.
Here’s why you should attend:
-
- Practical Solutions for Real Challenges: Learn how to tackle human performance issues with strategies tailored to GMP environments, ensuring compliance and reducing costly errors.
- Prevent Recurring Problems: Discover methods to address root causes and implement preventative measures that stop issues before they arise again.
- Enhance Operational Efficiency: Gain actionable insights to streamline processes, boost productivity, and minimize disruptions caused by human error.
- Stay Ahead of Industry Trends: Equip yourself with the latest techniques to stay competitive and prepared for evolving industry demands.
- Boost Career Growth: Show your commitment to excellence and expand your skillset with in-demand knowledge that adds value to your organization.
- Immediate Impact: Walk away with tools you can implement right away, making measurable improvements in your workplace.
If you’re a manager, quality professional, compliance officer, or team leader looking to solve performance issues and drive operational success, this course is designed for you.
Don’t wait—address human error now and set your team up for success in the new year!
Join Now!
Human error remains one of the biggest challenges in GMP-related industries, leading to costly production losses, quality issues, and regulatory risks.
Addressing these challenges isn’t just important—it’s critical. This course equips you with proven tools and methodologies to effectively correct, prevent, and avoid human performance issues, giving you the edge to excel in your role and advance your career.
Here’s why you should attend:
-
- Practical Solutions for Real Challenges: Learn how to tackle human performance issues with strategies tailored to GMP environments, ensuring compliance and reducing costly errors.
- Prevent Recurring Problems: Discover methods to address root causes and implement preventative measures that stop issues before they arise again.
- Enhance Operational Efficiency: Gain actionable insights to streamline processes, boost productivity, and minimize disruptions caused by human error.
- Stay Ahead of Industry Trends: Equip yourself with the latest techniques to stay competitive and prepared for evolving industry demands.
- Boost Career Growth: Show your commitment to excellence and expand your skillset with in-demand knowledge that adds value to your organization.
- Immediate Impact: Walk away with tools you can implement right away, making measurable improvements in your workplace.
If you’re a manager, quality professional, compliance officer, or team leader looking to solve performance issues and drive operational success, this course is designed for you.
Don’t wait—address human error now and set your team up for success in the new year!
Join Now!
Areas Covered
Introduction to Human Error
-
- Background on Human Error Phenomena and its Measurement.
- The Importance of Human Error Prevention and Reduction in GMP Environments.
- Overview of Quantitative and Qualitative Information Gathering Techniques.
The Role of Tools in Error Reduction
-
- Why Tools Are Critical for Human Error Reduction Programs.
- Training as a Tool: How Training Impacts Human Error and Its Limitations.
- Key Facts About Human Error and Training.
Human Error Root Cause Analysis
-
- Understanding Human Error as the Root Cause: What to Do and How to Measure It.
- Tools for Root Cause Identification:
- Prediction Techniques.
- Root Cause Analysis.
- Cognitive Load Assessments.
- Floor Checklists and Interview Questions.
- Available Systems for Human Error Reduction.
Metrics and Measurement
-
- Measuring Human Error Rates and Other Metrics.
- Key Performance Indicators (KPIs) for Monitoring:
- Human Error Rate.
- First-Time Pass Rate.
- Overall Equipment Effectiveness (OEE).
- Trending and Tracking Human Error.
Tracking and Trending Human Error
-
- Methods for Trending and Tracking Human Error Data Over Time.
- Using Metrics to Enhance Operational Effectiveness.
By the end of this training, participants will:
-
- Understand Human Error: Factors, Causes, and Their Impact.
- Recognize the Importance of Regulatory and Business Compliance.
- Define the Process to Manage Human Error Deviations Effectively.
- Learn to Measure Human Error Using Quantitative Tools.
- Establish and Track Key Performance Indicators (KPIs).
- Measure Human Error Rate, Cognitive Load, and CAPA Effectiveness.
- Identify Actions to Improve Human Reliability and Minimize Recurrence.
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
Introduction to Human Error
-
- Background on Human Error Phenomena and its Measurement.
- The Importance of Human Error Prevention and Reduction in GMP Environments.
- Overview of Quantitative and Qualitative Information Gathering Techniques.
The Role of Tools in Error Reduction
-
- Why Tools Are Critical for Human Error Reduction Programs.
- Training as a Tool: How Training Impacts Human Error and Its Limitations.
- Key Facts About Human Error and Training.
Human Error Root Cause Analysis
-
- Understanding Human Error as the Root Cause: What to Do and How to Measure It.
- Tools for Root Cause Identification:
- Prediction Techniques.
- Root Cause Analysis.
- Cognitive Load Assessments.
- Floor Checklists and Interview Questions.
- Available Systems for Human Error Reduction.
Metrics and Measurement
-
- Measuring Human Error Rates and Other Metrics.
- Key Performance Indicators (KPIs) for Monitoring:
- Human Error Rate.
- First-Time Pass Rate.
- Overall Equipment Effectiveness (OEE).
- Trending and Tracking Human Error.
Tracking and Trending Human Error
-
- Methods for Trending and Tracking Human Error Data Over Time.
- Using Metrics to Enhance Operational Effectiveness.
By the end of this training, participants will:
-
- Understand Human Error: Factors, Causes, and Their Impact.
- Recognize the Importance of Regulatory and Business Compliance.
- Define the Process to Manage Human Error Deviations Effectively.
- Learn to Measure Human Error Using Quantitative Tools.
- Establish and Track Key Performance Indicators (KPIs).
- Measure Human Error Rate, Cognitive Load, and CAPA Effectiveness.
- Identify Actions to Improve Human Reliability and Minimize Recurrence.
BONUS:
-
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
Who is this course for
Everybody Benefits from Watching This. Even Better When Done as a Group!
-
- Leaders Aiming to Enhance Team Performance
- Department Heads Looking to Reduce Quality and Production Losses
- Professionals Seeking Career Growth Through Specialized Knowledge
- Training Managers Designing Effective Learning Paths
- HR Professionals Enhancing Workplace Reliability
- Compliance Officers Ensuring Regulatory Standards Are Met
- Quality Assurance Teams Committed to Continuous Improvement
- Supervisors Managing Daily Operations
- Project Managers Balancing Resources and Deliverables
Everybody Benefits from Watching This. Even Better When Done as a Group!
-
- Leaders Aiming to Enhance Team Performance
- Department Heads Looking to Reduce Quality and Production Losses
- Professionals Seeking Career Growth Through Specialized Knowledge
- Training Managers Designing Effective Learning Paths
- HR Professionals Enhancing Workplace Reliability
- Compliance Officers Ensuring Regulatory Standards Are Met
- Quality Assurance Teams Committed to Continuous Improvement
- Supervisors Managing Daily Operations
- Project Managers Balancing Resources and Deliverables
Instructor Profile
Ginette Collazo, Ph.D., is an Industrial-Organizational Psychologist with 20 years of experience specializing in Engineering Psychology and Human Reliability—disciplines that study the interaction between human behavior and productivity. She has held leadership positions in training and human reliability programs in the pharmaceutical and medical device manufacturing industries.
Nine years ago, Dr. Collazo founded Human Error Solutions (HES), a Florida-based boutique consulting firm, where she has positioned herself as one of the few Human Error Reduction Experts in the world. Under Dr. Collazo’s leadership, HES developed a unique methodology for human error investigations, cause determination, CAPA development, and effectiveness, which has been implemented and proven across various industries globally. This scientific method has been applied in critical quality situations and workplace accidents.
She is the author of the book Human Error: Root Cause Determination Model, published in 2008. Dr. Collazo is also a speaker at prominent events such as Interphex, FDAnews Annual Conference, Global Conference on Process Safety, International Conference on Applied Human Factors and Ergonomics, and the Pharmaceutical Industry Association
